Position Closed

Location
Old Market, BS2, Bristol

Salary: £3.90 per hour

Work for one of the UK’s leading re-use charities. Dedicated to providing low-cost furniture, appliances and clothing, we divert re-usable bulky waste from landfill whilst raising awareness of re-use among our customers and donors.

We are also a leading member of the Reuse Network, a national body for over 300 UK community organisations re-using furniture and appliances for the alleviation of poverty and helping to reduce materials going to landfill.

You will also complete a Business Administration NVQ Level 3 as part of your continual progression

Role Purpose

To provide an excellent quality service to customers, helping to ensure that the Call Centre, Retail and delivery systems operate as effectively and efficiently as possible; and to assist the Administrative team & Finance & Administration Supervisor in maintaining accurate database records and producing timely reports.

Principal responsibilities

  • To be proficient at the operation of stock & transport systems.

  • To provide an excellent standard of customer service to all telephone, online customers & personal customers & colleagues, being polite & responsive at all times.

  • To complete any necessary administrative requirements (online & paper) accurately, and when required to enter the data onto our stock & transport systems accurately and within required timescales.

  • To assist with scheduling deliveries, collections & service calls using our online systems.

  • To assist with booking in & provide support for third party organisations booking meeting rooms.

  • To help monitor all spreadsheets, files & contract activity.

  • If agreed & appropriate, to help provide lunch time cover in our West Street store on site

  • To assist with all required standards of record keeping such as filing & shredding

  • To articulate well and welcome visitors & funders to premises

  • To carry out other duties and attend meetings and training as required commensurate with the post and capability of the job holder.

  • To adhere to all policies, rules and core principles.

  • To carry out other duties and attend meetings and training as required commensurate with the post and capability of the job holder.

Position Closed