Salary: £3.90 per hour
Working with a well established electrical repairs company who are dog-friendly and UK based!!
Demonstrate excellent customer service skills at all times
Demonstrate excellent understanding of the services offered to best advise any customer queries
Handle all general incoming enquiries via telephone, e-mail and assist with any face to face enquiries at our reception. This will include a spectrum of clients from non-trade customers, manufacturers, retailers and insurance providers.
Book appointments and take payments
Update customers of the status of their repair i.e delays/repair completion/collecting missing information
Use a variety of different databases to update manufactures / handling agents/retailers of the status of their repairs
Check in any deliveries and assign to correct repairs
General office administration tasks i.e data entry, filing etc
Assist with any projects we may be running
Assist other team members where possible with any administrative tasks