Position Closed

Location
BS13- Bishopsworth, Bristol

Salary
£138.75 per week -

9am - 5.30pm - 37.5 hours per week

Description

As Customer Services Advisor you will be responsible for the following tasks:

• Demonstrate excellent customer service skills at all times

• Handle all general incoming enquiries via telephone, e-mail and assist with any face to face enquiries at our reception. This will include a spectrum of clients from non-trade customers, manufactures, retailers and insurance providers

• Book appointments and take payments

• Update customers of the status of their repair i.e. delays/repair completion/collecting missing information

• Use a variety of different databases to update manufactures/handling agents/retailers of the status of their repairs

• Check in any deliveries and assign to correct repairs

• General office administration tasks i.e. data entry, filing etc.

• Assist with any projects we may be running

• Assist other team members where possible with any administrative tasks