Business Administration

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors

This includes small and large businesses alike; from the public sector, private sector and charitable sector.

Duration: The apprenticeship will typically take 17 months to complete.

Entry Requirements: Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

Apply

What’s covered?

The Organisation

Understands organisational purpose, activities, aims, values, vision for the future, resources and the way that the political/economic environment affects the organisation.

Value of Their Skills

Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress their career.

Stakeholders

Has a practical knowledge of managing stakeholders and their differing relationships to an organisation: internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.

Relevant regulation

Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Supports the company in applying the regulations.

Policies

Understands the organisation’s internal policies and key business policies relating to sector.

Business fundamentals

Understands the applicability of business principles such as managing change, business finances and project management.

Processes

Understands the organisation’s processes, e.g making payments or processing customer data. Is able to review processes autonomously and make suggestions for improvements. Applying a solutions-based approach to improve business processes and helping define procedures. Understands how to administer billing, process invoices and purchase orders.

External environment factors

Understands relevant external factors e.g. market forces, policy & regulatory changes, supply chain etc and the wider business impact). Where necessary understands the international/global market in which the employing organisation is placed.

Workshops

Workshops are mandatory and are held at our training facilities on the City Centre. Workshops are bi weekly and can take 6-8 months to complete.

Effective Communication Skills

Organisational Structures

The Organisation

Business Markets

Business Fundamentals

Sales & Marketing

Stakeholder Theory

Different Types of Leadership Styles & Approaches

Project Management

External Environmental Factors

Problem Solving & Decision Making

Laws & Regulations/ Policies & Procedures

Assessment Plan

You will need to demonstrate your skills and knowledge, your assessment plans will be split into 4 stages:

  • Month 3 – Checkpoint 1

  • Month 6 – Checkpoint 2
  • Month 9 – Checkpoint 3
  • Month 12 – Checkpoint 4

End Point Assessment

Apprentices access End Point Assessment following a gateway discussion with their employer, tutor and Site Assessor where entry requirements are discussed, checked and recorded including functional skills at the required level.

The Business Administrator Level 3 End Point Assessment will include the following types of assessment:

  • Knowledge Test – Using scenarios & questions
  • Portfolio based interview
  • Project presentation