Contact Centre Apprenticeship
Just Contact is a new and exciting contact centre based in the South Bristol Skills Academy (City of Bristol College) at Hengrove Park, Whitchurch, Bristol. We are committed to providing a fantastic service to our clients and our staff are an integral part of our business. We are experienced at recruiting and training Apprentices and we have our own Apprenticeship Academy. This role will involve: • Learning the skills of a Contact Centre Advisor and great customer service skills. • Taking inbound calls from customers and dealing with their enquiries and making outbound calls to our clients customers. • Updating screen software systems with accurate information. • Working through the Apprenticeship Academy training programme.